Name: Novotel Southampton
Address: 1 West Quay Road, Southampton, Hampshire, S015 1RA
Price range: US$240+
Rating: 7.5

Key details

About the Hotel

1 West Quay Road, Southampton, S015 1RA

Steps from the city center

Very good

7.8

8.0

/10

2.8

3.6

Loved by Novotel Southampton guests

Quick check-in

Polite staff

Spacious bedroom

Excellent location

Comfortable bed

"Loved the pool."

Clare from United Kingdom

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"The hotel was very central and walking distance to a retail estate and the west quay shopping centre."

br53wen from United Kingdom

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"We were able to enjoy a lot with that children in the hotel pool, and the breakfast was excellent, lots of food options and everything was delicious."

Pamela

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4-star Southampton hotel with indoor heated swimming pool and free stays for children under 16

On-Site Amenities

An indoor heated swimming pool is available, and guests can book time slots through the reservation system. The fitness centre provides exercise equipment, and a sauna is on-site for relaxation. The Elements Bar serves drinks and light meals in a lounge area.

Rooms

The hotel has 121 rooms that include sofa beds, LCD TV, minibar, and 24-hour room service. Bathrooms feature a separate toilet area and a spacious shower configuration. Guests also receive free bottled water and complimentary WiFi throughout the property.

Location

The hotel is 400 metres from Southampton Central railway station and next to West Quay Retail Park. Paultons Family Theme Park - home of Peppa Pig World - and SeaCity Museum are within a short distance. Central shops and five adjacent parks are less than 15 minutes' walk away.

Family-Friendly Offerings

Up to two children under 16 stay free when sharing with adults, and this includes breakfast. Families can check out late on Sundays until 17:00, subject to availability. The hotel provides video games, baby equipment, and a healthy children's menu.

Dining

The Elements Restaurant offers a diverse menu with options for breakfast, lunch, and dinner. The Elements Bar serves drinks and light meals in a stylish setting. Room service is available 24 hours a day for in-room dining.

Highlights

Location: 400 metres from Southampton Central station and West Quay Retail Park

Rooms: 121 rooms with separate toilet areas and 24-hour room service

Dining: Elements Restaurant and Bar with diverse menu options

Family: Free stays for children under 16 and Sunday late check-out until 17:00

Facilities: Indoor heated swimming pool, fitness centre, and sauna

Must-do experiences

Stroll along the vibrant Ocean Village for stunning waterfront views.
Try the famous fish and chips at The Rockstone pub, a local favorite.
Visit the SeaCity Museum for an engaging Titanic experience.
Explore the medieval walls and discover the charm of Bargate.
Check out the Mayflower Park for lovely gardens and great picnics.

Location: Great

8.8/10Review score

View hotel location

Highlights from guests

Sports & FitnessPool & Gym!

The pool was lovely. The gym had good equipment, so I could keep up with my workouts. All very clean and modern.

Rajesh from India

Review on

Guest ParkingEasy Parking

There was plenty of parking available. The parking charge was a reasonable £10 per day. Very convenient in the city centre.

Ingrid from Sweden

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DiningGood Breakfast

Breakfast was very good with different varieties to suit everyone. Dinner was also excellent with a good menu choice.

Chang from China

Review on

Room FeaturesBig Family Room

The room was spacious. It was big enough for a family of four. The beds were comfortable.

Isabelle from France

Review on

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates

Standard Twin Room
2 persons
25 m²
2 Single beds
Bathtub
Heating
room details
Superior Room
2 persons
25 m²
1 Queen-size bed and 1 Sofa bed
Bathtub
Heating
room details
Double Room
2 persons
25 m²
1 Queen-size bed and 1 Sofa bed
Bathtub
Heating
room details

Show all rooms

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Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area

Spa & Leisure

Sun loungers
Leisure/ TV room
Sauna

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

Elements Restaurant and Bar redefines dining with a delightful blend of modern and classic dishes. Ideal for families and travelers, this vibrant venue invites guests to indulge in flavorful meals with a contemporary twist, creating a warm atmosphere perfect for any occasion.

Elements

Modern and classic European dishes

Ambiance

Family-friendly setting with a contemporary touch that offers a welcoming atmosphere for all guests.

Key Offerings

Featuring a diverse menu with varying portion sizes, Elements emphasizes both classic comfort foods and innovative dishes. Facilities include accessibility for disabled guests and Wi-Fi in public areas.

Reservation

Recommended for a seamless dining experience.

Open for breakfast and dinner; hours vary.

Novotel Southampton Location

1 West Quay Road, Southampton, S015 1RA

Map view

City landmarks

Museum

SeaCity Museum

900 m

Landmark

Tudor House and Garden

1.17 km

Gallery

Southampton City Art Gallery

990 m

Landmark

Bargate

1.09 km

Shopping Area

Westquay

1.02 km

Historic Site

Medieval Merchant's House

1.25 km

Church

St Michael's Church

1.29 km

Landmark

Southampton Town Walls

1.63 km

Church

Holy Rood Church

1.35 km

Museum

Solent Sky Museum

2.32 km

Landmark

Westgate Hall

1.09 km

Landmark

Nuffield Southampton Theatres City

770 m

Landmark

Titanic Musicians' Memorial

870 m

Landmark

Mayflower Pilgrims Memorial

940 m

Public Building

Southampton Civic Centre

650 m

Landmark

Titanic Engineer Officers Memorial

1.23 km

Gallery

John Hansard Gallery

780 m

Park

Mayflower Park

1.9 km

Event hall

The Joiners

1.3 km

Landmark

Palmerston Park

1.08 km

Park

Southampton Common

2.13 km

Landmark

The Watergate Ruin

1.19 km

Stadium

St Mary's Stadium

1.97 km

Park

Watts Park

730 m

Landmark

Hythe Ferry

1.77 km

Landmark

Titanic Engineers' Memorial

880 m

Park

Hoglands Park

950 m

Landmark

Houndwell Park

1.18 km

Nearby

Casino

Grosvenor Casino Southampton

510 m

Night club

Oceana

500 m

Restaurants

Elements Restaurant & Bar

130 m

1 West Quay Road

Thyme Premier Inn

170 m

99 Harbour Parade

Nando's

360 m

Food Terrace Level West Quay Shopping Centre W.Quay Shopping Centre

Chopstix Noodle Bar

360 m

Food Terrace Level West Quay Shopping Centre Unit R10

Marco's Kitchen

760 m

Oxford House 35-36 Oxford Street

Frankie and Bennys

570 m

Frankie and Bennys Southampton

ASK Italian

600 m

Unit 3 Leisure World

The Mayflower Village

820 m

Pilgrim House 22-26 Commercial Road

Explore Southampton

Local Highlights

SeaCity Museum

11 minutes' walk

Maritime history displayed through interactive exhibits. Perfect for families; check for special event days.

Tudor House and Garden

15 minutes' walk

Historical house showcasing Tudor architecture and beautiful gardens. Guided tours are available for a deeper insight.

Southampton City Art Gallery

12 minutes' walk

A diverse collection of art across various mediums. Free admission makes it a must-visit cultural stop.

Bargate

14 minutes' walk

Iconic medieval gate offering insight into the city's history. A popular photo spot rich in architectural detail.

Kayaking in Ocean Village

6 minutes' drive

Exciting kayaking adventures offered with rental services nearby. Great for thrill-seekers wanting a taste of the sea.

Yoga at Town Quay Park

20 minutes' walk

Relaxing outdoor yoga classes held in scenic park settings. Ideal for those seeking calm amidst the city bustle.

Elements Restaurant & Bar

2 minutes' walk

Modern British cuisine with a relaxed vibe and a seasonal menu. Reservations are recommended for evening dining.

Nando's

5 minutes' walk

Famous for its peri-peri chicken in a casual setting. Offers vegetarian options and is perfect for family meals.

Nuffield Southampton Theatres City

10 minutes' walk

Vibrant venue hosting a variety of performances. Family-friendly with regular events that cater to all ages.

Grosvenor Casino Southampton

7 minutes' walk

Exciting nightlife venue featuring gaming tables and live entertainment. Ideal for adults looking for a fun night out.

Getting around the city

City Centre
Southampton 11 min · 900 m
Airports
Southampton (SOU) 12 min · 7.6 km
Bournemouth (BOH) 71 min · 47.3 km
Train
Southampton Central Railway Station 4 min · 300 m
St Denys Train Station 33 min · 2.7 km
Bus
Bus stop 5 min · 400 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP 18.0 per person.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Polish, Hindi

Year renovated:

2012

Number of floors:

Number of rooms:

121

Guest ratings and detailed reviews

Feedback about Novotel Southampton from previous guests about their experience.

Review summary

Based on recent reviews

The Novotel Southampton is often chosen for its convenient location, particularly for those embarking on cruises or needing access to the coach and train stations, as well as the West Quay shopping area. Guests frequently highlight the good size of the rooms and the cleanliness, often noting the inclusion of amenities like a fridge and coffee machine. The separate toilet and bathroom layout is appreciated by many, though the toilet can be a bit small. While some found the breakfast sufficient, others have considered the buffet basic, especially given the price.

Review score

Based on 5 verified reviews

7.5 /10

Very good

100%

Recommend

Location

8.8/10

Staff

8.7/10

Value for money

7.7/10

Facilities

7.9/10

Pros

Clean room

Friendly staff

Lovely pool

Yummy breakfast

Extra touches

Cons

Room stains

Small bed

based on 2296 reviews

4/5

Ian from United Kingdom

Family with children

Double Room

3 nights in November 2025

Reviewed: January 21, 2026

9/10

convenient location and friendly staff

convenient location complimentary tea clean room friendly staff

The location was great. I could easily walk to the cruise terminal. my room included complimentary tea and coffee, a real treat! the room was also very clean, which i appreciated. i found the staff were friendly and helpful. They were always available when i needed something.

the room was a bit too warm at night, even with the fan.

Service

9/10

The reception staff was attentive. They addressed all queries promptly and efficiently. the breakfast service was quick and organized, and the staff ensured that there was always a fresh supply of food available, which i found excellent.

0 Helpful

Justin from Canada

Couple

Standard Twin Room

3 nights in August 2026

Reviewed: November 12, 2025

7/10

an acceptable hotel near THE port

great size rooms helpful staff good location basic room poor heat desk fan

my twin room had A really good size. the staff were friendly and helpful, that was nice. THE restaurant was also worth visiting, i was actually surprised. the location is great if you need to be near the cruise port.

the room WAS very basic. there was no air conditioning, only one small desk fan, which wasn't enough. i also found the heat very poor. i didn't like how i had to ask for housekeeping to correct this error.

0 Helpful

molly from united kingdom

Single

double room

2 nights in August 2026

Reviewed: September 17, 2025

6/10

small tv tiny pool

the room was clean and spacious, exactly what i needed for a short stay.

The hotel really disappointed me. the tv in the room was way too small and hard to see from the bed! the pool was tiny. It only allowed 12 people at a time, and it was overrun with kids. i wouldn't book there again. It felt quite dated.

0 Helpful

Elijah from United States

Family with children

Double Room

1 night in August 2026

Reviewed: September 09, 2025

7/10

quick check-in process perfect room clean room solid bed no air conditioning intense chemical pool

The check-in process was quick. Our room was perfect for the night. It was clean and met all expectations.

The bed felt solid to me. I found that there was no air conditioning, so nighttime was uncomfortable. The pool had an intense chemical smell, which induced coughing.

0 Helpful

Alex from United Kingdom

Family with children

double room

3 nights in June 2026

Reviewed: September 07, 2025

8.5/10

was awesome

helpful staff professional staff

the staff were very helpful. they readily cooked pizza for a guest who had a dairy allergy. the hotel was very clean, and the staff acted friendly and professional.

the pool area was not cleaned overnight. i noticed used plasters and empty water bottles near the poolside the next day. the sole shower in the small changing room was excessively hot.

Facilities

9/10

the gym includes treadmills. it also has several stationary bikes to use. the swimming pool area features about twenty loungers and also provides a shaded area.

Location

8/10

the hotel is close to supermarkets. it is also close to shopping centres. i saw various restaurants nearby that featured terraces.

0 Helpful

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