Name: Ibis Southampton
Address: 9 West Quay Road, Southampton, Hampshire, SO151 RA
Price range: US$55+
Rating: 7.8

Key details

About the Hotel

9 West Quay Road, Southampton, SO151 RA

Close to the city center

Very good

7.3

7.6

/10

3.0

3.5

Loved by Ibis Southampton guests

Comfortable beds

Clean rooms

Excellent service

Reasonable price

"Being a Diamond member these two ladies went out of their way to fulfil those benefits to my membership grade and making me feel that extra special."

429Happy from United Kingdom

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"Quality Toiletries provided, excellent towels, lovely consistent shower."

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Budget-friendly hotel opposite Southampton Central Railway Station

Amenities and Services

The hotel offers a 24-hour front desk with express check-in and check-out, plus luggage storage. Meeting and banquet facilities are available for business travelers. The shared lounge and TV area provides a space to relax, and the hotel has facilities for disabled guests.

Rooms

Each air-conditioned room includes a flat-screen TV with an entertainment package and tea and coffee facilities. A private bathroom and a work desk are provided in every room. Guests have access to complimentary Wi-Fi throughout the property.

Location

The hotel sits opposite Southampton Central Railway Station, providing direct train access. West Quay Shopping Centre and the nearest cruise terminal are just a few minutes' walk away. Nearby attractions include Mayflower Theatre, St Mary's Stadium, and New Forest National Park.

Dining

A buffet breakfast is served from 6:00 am to 10:00 am on weekdays and 7:00 am to 11:00 am on weekends. The on-site restaurant offers a varied international menu with special diet menus available. The bar is open from 9:00 am until 12:30 am and provides 24-hour refreshments.

Packages and Offers

Park and cruise packages are available for travelers catching a ship from the nearby cruise terminal. Discounted parking rates are offered compared to other hotels in the area. The hotel has a higher rate of repeat guests than most properties in the region.

Highlights

Location: Opposite Southampton Central Railway Station

Rooms: Air-conditioned rooms with flat-screen TV

Dining: Buffet breakfast and international menu

Packages: Park and cruise packages available

Parking: Discounted rates compared to competitors

Repeat Guests: High rate of return visitors

Must-do experiences

Stroll through Ocean Village for stunning waterfront views.
Taste the famous Southampton fish and chips at The Anchor.
Explore the Tudor House and Garden for a glimpse into history.
Visit the Mayflower Theatre for a night of spectacular performances.
Check out the Bargate market for local crafts and fresh produce.

Location: Great

8.7/10Review score

View hotel location

Highlights from guests

DiningBreakfast Bliss

The unlimited breakfast was worth paying extra for. It included both hot and cold choices, with a very satisfying continental spread.

Oliver from England

Review on

Room FeaturesComfy Bed

The bed was exceptionally comfortable! I also appreciated the fan provided, which helped a lot on a warm night.

Mei from China

Review on

Guest ParkingEasy Parking

Booking and parking were easy. The hotel is conveniently located near the train station and bus terminal.

George from Wales

Review on

BathroomHot Water

The water pressure was great, and there was plenty of hot water, making for a relaxing shower.

Fatima from Canada

Review on

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates

Twin Room
2 persons
13 m²
2 Single beds
Bathtub
Heating
room details
Double Room
2 persons
13 m²
1 Double bed
Bathtub
Heating
room details
Accessible Double Room
2 persons
1 Double bed
Bathtub
Heating
room details

Show all rooms

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Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay

Facilities: Very good

7.2/10Review score

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Housekeeping
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Leisure/ TV room

Room features

Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Ibis Southampton, dining elevates every moment, from the alluring breakfast spread to delightful international lunches and dinners. Guests can indulge in a cozy and modern atmosphere, perfect for savoring thoughtfully crafted dishes tailored to various dietary preferences.

Charlie's Corner

International

Ambiance

Modern and inviting, reflecting a warm and contemporary design that encourages relaxation and enjoyment.

Key Offerings

A diverse menu featuring vegetarian and gluten-free options, perfect for accommodating various dietary needs. The restaurant serves breakfast favorites, hearty lunches, and satisfying dinners that invite exploration.

Reservation

Not needed

Breakfast from 06:30 - 10:00 (Mon-Fri), 07:00 - 11:00 (Sat-Sun); Lunch and Dinner from 12:00 - 22:00 (Daily).

The Cafe

Casual café dining

Ambiance

A relaxed and welcoming space ideal for unwinding with friends or relaxing alone, perfect for a quick snack or a leisurely meal.

Key Offerings

An inviting selection of drinks and light bites that cater to the casual palate, perfect for recharging during the day.

Reservation

Not needed

Hours vary.

Ibis Southampton Location

9 West Quay Road, Southampton, SO151 RA

Map view

City landmarks

Museum

SeaCity Museum

850 m

Landmark

Tudor House and Garden

1.12 km

Gallery

Southampton City Art Gallery

940 m

Landmark

Bargate

1.04 km

Shopping Area

Westquay

970 m

Historic Site

Medieval Merchant's House

1.2 km

Church

St Michael's Church

1.24 km

Landmark

Southampton Town Walls

1.58 km

Museum

Solent Sky Museum

2.27 km

Church

Holy Rood Church

1.3 km

Landmark

Westgate Hall

1.04 km

Landmark

Nuffield Southampton Theatres City

730 m

Landmark

Titanic Musicians' Memorial

840 m

Landmark

Mayflower Pilgrims Memorial

900 m

Public Building

Southampton Civic Centre

600 m

Landmark

Titanic Engineer Officers Memorial

1.18 km

Gallery

John Hansard Gallery

730 m

Park

Mayflower Park

1.84 km

Event hall

The Joiners

1.24 km

Landmark

Palmerston Park

1.03 km

Park

Southampton Common

2.14 km

Landmark

The Watergate Ruin

1.14 km

Stadium

St Mary's Stadium

1.92 km

Park

Watts Park

700 m

Landmark

Hythe Ferry

1.72 km

Landmark

Titanic Engineers' Memorial

850 m

Park

Hoglands Park

890 m

Landmark

Houndwell Park

1.13 km

Nearby

Casino

Grosvenor Casino Southampton

450 m

Night club

Oceana

450 m

Restaurants

Mcdonald's Restaurant

300 m

West Quay Shopping Centre West Quay Retail Park

Cafe W of Waterstones

300 m

Lower Level West Quay Shopping Centre Western Esplanade.

McDonald's

280 m

West Quay Retail Park Harbour Parade

Spudulike

300 m

Food Terrace Level West Quay Shopping Centre

Naked Coffee

740 m

66 Commercial Road

Finiki Foods

770 m

52 Commercial Road

Top Catch Fish & Chips

770 m

48 Commercial Road

Mi Rice Noodle Bar

790 m

52 Commercial Road

Tortilla Southampton

820 m

Unit FCK1

Explore Southampton

Local Experiences Near Ibis Southampton

SeaCity Museum

11 minutes' walk

Exhibits on Southampton's maritime history, including a model of the Titanic. Interactive experiences enhance the visit.

Tudor House and Garden

14 minutes' walk

A historic building with gardens showcasing Tudor architecture and local history. Guided tours available.

Southampton City Art Gallery

12 minutes' walk

Home to an impressive collection of modern and historic art. Entry is free, making it ideal for art lovers.

Bargate

13 minutes' walk

Iconic medieval gatehouse with a rich history. A perfect spot for photos and understanding local heritage.

Paddleboarding at Ocean Village

5 minutes' drive

Thrill-seekers can hire paddleboards to explore the waters. Rentals available nearby; book ahead during peak times.

Yoga at Town Quay Park

12 minutes' walk

Relaxing outdoor yoga sessions available in the park. Perfect for unwinding amidst nature's beauty; check local schedules.

Cafe W of Waterstones

4 minutes' walk

Charming café with a cozy atmosphere, offering artisanal coffee and delicious pastries. Ideal for light bites or lunch.

Naked Coffee

9 minutes' walk

Specialty coffee shop focusing on organic and ethical selection. A relaxed vibe perfect for casual gatherings.

Grosvenor Casino Southampton

6 minutes' walk

Exciting casino experience featuring gaming tables and live entertainment. A lively atmosphere perfect for adults.

Nuffield Southampton Theatres City

10 minutes' walk

Local theatre offering a variety of performances. Ideal for families and couples seeking a cultural night out.

Getting around the city

City Centre
Southampton 10 min · 800 m
Airports
Southampton (SOU) 12 min · 7.5 km
Bournemouth (BOH) 71 min · 47.3 km
Train
Southampton Central Railway Station 4 min · 300 m
St Denys Train Station 33 min · 2.7 km
Bus
Bus stop 5 min · 400 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP 12.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Latvian

Number of rooms:

Former name

Etap Hotel Southampton Centre

Guest ratings and detailed reviews

Feedback about Ibis Southampton from previous guests about their experience.

Review summary

Based on recent reviews

Ibis Southampton is often chosen for its convenient location, with the train station and cruise terminal within walking distance, making it ideal for travelers. Many guests appreciate the clean rooms, and some have even enjoyed harbor views from their standard double rooms. While a few guests have noted that the hotel appears somewhat tired in places, the tasty pizza offers a satisfying dining option for others.

Review score

Based on 6 verified reviews

7.8 /10

Very good

100%

Recommend

Location

8.7/10

Staff

8.6/10

Facilities

7.2/10

Value for money

7.3/10

Pros

Clean room

Friendly staff

Good breakfast

Short walk

Cons

Unacceptable behavior

adam from united kingdom

Single

double room

3 nights in August 2026

Reviewed: September 17, 2025

7/10

adequate stay close to transport

convenient location train station kind staff pleasant staff good cooked cooked breakfast large damp damp patch non-functional air air conditioning limited window window opening

the hotel is close to the train station. it also provides easy access to the port docks! the staff were very kind and pleasant. the breakfast offered a good cooked selection

i noticed a large damp patch on the floor near the bed.

0 Helpful

elliot from united kingdom

Business traveller

double room

3 nights in November 2025

Reviewed: February 06, 2026

9.4/10

excellent service clean room

the reception staff displayed excellent customer service. the room was clean, i really liked it. facilities proved quite adequate, and the location suited both road and rail travel. walking into the city was easy too.

i found that the room lacked usb charging points. i think this is a must these days. that is the only small inconvenience that i had in an otherwise pleasant stay.

Rooms

9/10

my double room was clean. the bed was comfortable. i had plenty of space for my luggage. the climate control worked well, i was able to set the temperature to my preference.

Dining

10/10

the breakfast included a full english. i thought the quality was really good. breakfast began early, really convenient for my schedule. the food was AMAZING!!! a limited menu was available 24/7.

Service

10/10

the reception staff were very helpful. they were also quite attentive. i really felt they prioritized my needs. the check-in process was efficient, and all my questions were answered clearly.

Facilities

9/10

the hotel provided a large car park. i did have to pay for it. the location is walking distance from the city. the hotel offers convenient access to road and rail links.

Location

9/10

the location is near the cruise port. this made travel easy. the hotel is also handy for a nearby shopping centre. this location offers proximity to transportation hubs and retail options.

0 Helpful

Jacob from United Kingdom

Business traveller

twin room

3 nights in November 2025

Reviewed: February 03, 2026

7/10

convenient proximity friendly staff small room tea bag

the hotel's proximity to transport links was convenient. the train station was a short walk away and the staff were friendly upon arrival.

the room was small. there were no tea bags available in the room, i expected a better selection.

0 Helpful

Leo from Germany

Single

double room

3 nights in November 2025

Reviewed: January 28, 2026

6/10

great location friendly staff tired room bathroom door

the hotel is in a great location close to the train station (it was only a short walk). the staff were friendly and helped me print some documents i needed for my trip.

the room furnishings seemed a bit tired. the bathroom door did not close properly and it was quite annoying (it needed some maintenance).

0 Helpful

Penelope from Greece

Business traveller

Standard Double Room Harbour View

3 nights in November 2025

Reviewed: December 27, 2025

9/10

speedy check-in helpful staff clean room

the check-in was speedy, also the check-out was fast. the hotel was quiet and the staff was helpful. my room was a standard double room harbour view, and it was very clean and tidy upon arrival.

the hotel charges for parking, which i did not know when i booked.

0 Helpful

elliot from united kingdom

Business traveller

double room

3 nights in November 2025

Reviewed: December 24, 2025

8.5/10

fantastic stay near the docks

helpful staff wonderful selection

I found the staff really helpful. they always answered my questions with a smile. breakfast included a wonderful selection. it made my mornings start off perfectly!!! the location was ideal. I could easily walk to the docks and various attractions.

the lack of usb charging ports in the room was quite inconvenient. i needed to use an adapter, which i didn't have readily available.

Rooms

9/10

the room had a comfortable bed. the bathroom was clean with fresh towels available daily. the climate control worked efficiently to maintain a consistent temperature.

Dining

8/10

the breakfast buffet included a selection of hot and cold items. i saw fresh fruit, pastries, and cooked options like eggs and bacon. the coffee machine was easy to use and the dining area was kept tidy.

0 Helpful

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