Name: Best Western Plus The Connaught Hotel And Spa
Address: West Hill Road, Bournemouth, Dorset, BH2 5PH
Price range: US$83+
Rating: 8.9

Best Western Plus The Connaught Hotel And Spa Bournemouth Exterior photo

Key details

About the Hotel

West Hill Road, Bournemouth, BH2 5PH

Close to the beach

Very good

7.9

8.0

/10

4.0

Loved by Best Western Plus The Connaught Hotel And Spa guests

Spacious room

Comfortable beds

Friendly staff

Fresh breakfast

Good location

"It is great tio be able to use the gym, pool and sauna."

Robert T from United Kingdom

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"The breakfast was nice and a good variety of choices and the afternoon Tea was lovely"

Vicky from United Kingdom

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4-star Bournemouth hotel with complimentary spa and AA Rosette dining

Spa & Wellness

The Bluewater Spa offers complimentary access for all guests, including a 20-yard swimming pool, an adjoining hot tub, a steam room, and a sauna. Guests also have use of the fitness centre, spa lounge relaxation area, and locker rooms with spa/wellness packages available. The spa features four deluxe beauty and massage therapy suites and a public bath for additional treatments.

Dining & Bar

The Connaught Brasserie serves freshly prepared meals using high-quality, locally sourced ingredients and holds AA Rosette recognition. The hotel's Gin Bar stocks over 200 varieties of gin, making it a distinctive destination for spirit enthusiasts. Dining options include special diet menus for vegetarian, vegan, and gluten-free diets, as well as kids' meals and a snack bar.

Rooms

Each room has air conditioning and a private balcony or terrace in some rooms, along with a flat-screen TV and en-suite bath or shower. The hotel offers non-smoking rooms throughout, tea/coffee makers in all rooms, and daily housekeeping. Room service and packed lunches are available upon request.

Location & Surroundings

Situated on Bournemouth's West Cliff, the hotel is 550 metres from sandy beaches, the BIC, and the Pavilion. Bournemouth Gardens, Lower Gardens, and Bournemouth Pier are all within a short walk. The town centre is 5 minutes' walk away, and free parking is offered when booking directly through the hotel.

Weddings & Events

The hotel provides exclusive bridal and wedding services with indoor and outdoor ceremony options, coordinated by an experienced events team. Flexible meeting and banquet facilities are available for special occasions and corporate events. The function room has been used for christenings and other celebrations, with staff like Tomas receiving specific praise for attentiveness.

Highlights

Spa: Complimentary Bluewater Spa with 20-yard pool, sauna, steam room

Dining: AA Rosette restaurant and Gin Bar with 200+ gins

Location: 550m from beach, 5 min walk to town centre

Parking: Free when booked directly, with EV charging station

Sustainability: Strong commitment to eco-friendly practices

Must-do experiences

Stroll through the beautiful Lower Gardens for a relaxing afternoon.
Indulge in a classic Dorset cream tea at The Pavilion.
Visit the quirky Russell-Cotes Art Gallery & Museum for unique exhibits.
Catch a show at the renowned Bournemouth Pavilion Theatre this weekend.
Explore the vibrant Bournemouth Farmers' Market every Saturday morning.

Location: Great

8.8/10Review score

View hotel location

Highlights from guests

Spa & LeisureBlissful Escape

The spa boasts a good-sized swimming pool, sauna, steam room, and jacuzzi for ultimate relaxation.

Olivia from Canada

Review on

DiningBreakfast Bonanza

Breakfast offers a wide selection of hot and cold buffet options to satisfy every palate.

Hans from Netherlands

Review on

Guest ParkingParking Perks

If booking directly with the hotel, parking is free.

Rajesh from India

Review on

Room FeaturesBalcony Views

Rooms have balconies for relaxing. Some overlook the gardens.

Ingrid from Sweden

Review on

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates

Standard Double Room
2 persons
13 m²
1 Double bed
Air conditioning
Heating
room details
Standard Twin Room
2 persons
13 m²
2 Single beds
Air conditioning
Heating
room details
Single Room
2 persons
9 m²
1 Single bed
Air conditioning
Heating
room details

Show all rooms

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Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Public Bath

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Best Western Plus The Connaught Hotel And Spa, dining options abound, offering modern British cuisine in a relaxed yet sophisticated environment. Perfect for those who enjoy savoring every bite, The Connaught Brasserie features a flexible menu accommodating various dietary preferences, ensuring a delightful experience for every visitor.

Best Western Plus The Connaught Hotel And Spa Bournemouth Restaurant photo

The Connaught Brasserie

Modern British

Ambiance

Inviting and contemporary, The Connaught Brasserie provides a comfortable setting ideal for both casual lunches and intimate dinners.

Key Offerings

Highlighting vegetarian, vegan, gluten-free, and dairy-free options, the menu presents an array of delicious choices that cater to various tastes. Enjoy lighter fare or indulge in satisfying heartier meals while basking in a warm atmosphere. Ice cream and refreshing soft drinks add a playful touch to the dining experience.

Reservation

Recommended for dinner service to ensure a smooth dining experience.

Lunch and Dinner: Monday to Saturday, 12:00 - 21:00; Sunday, 12:00 - 16:00.

Best Western Plus The Connaught Hotel And Spa Location

West Hill Road, Bournemouth, BH2 5PH

Map view

City landmarks

Beach

Bournemouth Beach

810 m

Harbour

Bournemouth Pier

840 m

Gallery

Russell-Cotes Art Gallery & Museum

1.25 km

Garden

Lower Gardens

790 m

Theatre

Bournemouth Pavilion Theatre

950 m

Square

The Square

790 m

Church

St Peter's Church

1.06 km

Gallery

Westover Gallery

1 km

Park

Meyrick Park

1.83 km

Park

Bournemouth Parks

800 m

Casino

Grosvenor Casino Bournemouth

1.08 km

Landmark

West Cliff Lift

760 m

Landmark

Bournemouth Observation Wheel

670 m

Landmark

Westbourne

1.6 km

Gallery

Gallery 65

1.46 km

Church

St Stephen's Church

700 m

Nearby

Parking area

Bournemouth International Centre

590 m

The Triangle

Upside Down House

310 m

Amusement Park

Treehouse Family Play

390 m

Mall

BH2 Leisure Complex

460 m

Night club

Halo Nightclub

400 m

Bournemouth BH2 5JF

Durley Chine Beach

560 m

Unnamed Road

Christmas Tree Wonderland

550 m

Miniature Golf Course

Bournemouth Gardens Classic Mini Golf

600 m

1 Albert Rd

The Bournemouth Oratory

600 m

Church

St Andrews United Reformed Church

570 m

Restaurants

Cristallo

190 m

3 West Cliff Road

Indian Ocean Restaurant and Takeaway

220 m

4 West Cliff Road

Miso Korean Restaurant

190 m

4A West Cliff Road

Pizzeria Triangolo

480 m

146 Commercial Road

Brewhouse & Kitchen Bournemouth

460 m

152-154 Commercial Road

Ojo Rojo

510 m

106 Commercial Road The Triangle

Sorriso

420 m

14 Poole Hill

Pinocchio Bournemouth

430 m

18 Poole Hill

Trouville

290 m

5 Priory Road

Explore Bournemouth

Bournemouth Beach

10 minutes' walk

Bournemouth Beach offers stunning sandy shores and vibrant beach activities, perfect for relaxing or swimming.

Bournemouth Pier

11 minutes' walk

Bournemouth Pier features amusement rides, cafes, and panoramic views of the coast, ideal for a family outing.

Oceanarium

11 minutes' walk

The Oceanarium showcases marine life from local and exotic waters, offering a unique family-friendly experience.

Russell-Cotes Art Gallery & Museum

5 minutes' drive

This art gallery features historic and contemporary pieces in a spectacular seaside villa, with special exhibitions throughout the year.

Water Sports at the Beach

10 minutes' walk

Enjoy thrilling water sports such as jet skiing and paddleboarding from local operators right on Bournemouth Beach.

Yoga in the Park

10 minutes' walk

Relax with outdoor yoga sessions in the nearby Lower Gardens, promoting wellness amid beautiful nature surroundings.

Cristallo

3 minutes' walk

Cristallo serves authentic Italian cuisine in an elegant setting, known for its delightful pasta and pizza offerings.

Miso Korean Restaurant

3 minutes' walk

Miso offers vibrant Korean dishes including BBQ options, perfect for those who enjoy flavorful and diverse cuisine.

Brewhouse & Kitchen Bournemouth

6 minutes' walk

This upbeat brewpub offers house-brewed beers and hearty meals in a comfortable, family-friendly atmosphere.

Halo Nightclub

5 minutes' walk

Halo Nightclub offers lively nightlife with DJ performances, making it a popular spot for those looking to dance the night away.

Bournemouth Pavilion Theatre

12 minutes' walk

The Pavilion Theatre hosts a variety of shows including musicals and comedy acts, appealing to a diverse audience.

Getting around the city

City Centre
Bournemouth 5 min · 400 m
Airports
Bournemouth (BOH) 18 min · 11.5 km
Southampton (SOU) 83 min · 54.9 km
Train
Bournemouth Central Station 22 min · 1.8 km
Bus
Bus stop 8 min · 600 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs GBP 17.5 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian

Year renovated:

2011

Number of rooms:

Former name

BEST WESTERN, The Connaught Hotel

Guest ratings and detailed reviews

Feedback about Best Western Plus The Connaught Hotel And Spa from previous guests about their experience.

Review summary

Based on recent reviews

Best Western Plus The Connaught Hotel And Spa is frequently praised for its convenient location, offering easy access to both the beach and town. The hotel features a good-sized swimming pool and enjoyable spa facilities including a sauna and jacuzzi, with some guests particularly appreciating the gin bar. Many found the breakfast to be a nice touch. While the majority of rooms are well-received, some guests have noted that certain rooms could benefit from an update.

Review score

Based on 5 verified reviews

8.9 /10

Great

100%

Recommend

Location

8.8/10

Staff

8.6/10

Free Wi-Fi

6.8/10

Value for money

7.8/10

Pros

Friendly staff

Clean rooms

Spa facilities

Breakfast quality

Bar area

Cons

Empty soap dispenser

Parking issues

Robert from United Kingdom

Single

Single Room

3 nights in November 2025

Reviewed: February 02, 2026

9/10

Excellent Stay!

helpful staff quiet pool good choices accessible bath

The staff were lovely and always happy to help!!! I got a bath as requested because of my disability. The swimming pool was lovely and quiet. Breakfast choices were good.

On-site parking felt a little overpriced.

Location

9/10

The hotel is close to everything I needed. It made getting around easy. Many attractions, restaurants, and shops are within walking distance, offering convenience for exploring the area.

0 Helpful

Sawyer from United States

Couple

Superior Double Room

3 nights in November 2025

Reviewed: January 23, 2026

9/10

Charming Stay with Excellent Service

warm reception convenient location

The reception staff welcomed me warmly! The food in the restaurant was notably good. The hotel's location is convenient with a short walk to the sea front.

0 Helpful

Logan from United States

Couple

Superior Double Room

3 nights in November 2025

Reviewed: January 22, 2026

8.5/10

relaxing retreat near the sea

friendly staff quick change amazing food comfortable beds

i found the staff quite friendly upon arrival. i asked to change rooms and it was done without hesitation. the food at the hotel was amazing the hotel was very clean and beds very comfortable i did not use the spa since the weather was too nice. i would highly recommend this hotel to my friends.

i must say the room felt a tad cold .

Rooms

9/10

i had a superior double room and it was very well maintained. the bed featured crisp, clean linens and comfortable pillows with a relaxing night's sleep. the room included modern amenities and plenty of space.

Facilities

8/10

the hotel features a swimming pool perfect for lane swimming it suited my needs. customer service at breakfast was very good alongside the breakfast itself it included healthy options. i noticed the gin bar with its great selection available.

0 Helpful

Jessica from Australia

Couple

Superior Double Room

3 nights in November 2025

Reviewed: January 16, 2026

9.0/10

Wonderful Getaway!

detailed suite hot massage reception area

The reception area looked fantastic upon arrival! Our Lily suite was newly decorated with great attention to detail, it was such a luxurious treat. We really liked the hot stone massage service and its very relaxing atmosphere.. wonderful!

Some wooden tables in the brasserie showed signs of wear.

Dining

9/10

The brasserie features a top-class menu with a catch of the day. Breakfast is buffet style offering plenty of choice for all guests. The barman was very attentive .

Rooms

10/10

Our suite included a newly fitted bathroom and unique star lights. The room was equipped to a high standard and very clean. The hotel offers a variety of room types including standard and superior options.

Location

8/10

The hotel provides convenient access to nearby amenities. The hotel is located about ten minutes away from the beach, perfect for a morning stroll. Guests can easily access dining and entertainment options.

Service

9/10

The staff throughout the hotel were very good and helpful. Special mention goes to the attentive and friendly barman. The girls in the spa provide a lovely, relaxing experience for hotel guests.

0 Helpful

Joshua from United Kingdom

Couple

Superior Double Room

4 nights in November 2025

Reviewed: December 27, 2025

9/10

Excellent Hotel Experience

wide variety attentive staff spa facilities

I appreciated the location, close to the beach and town. Breakfast included a wide variety of options. The staff were attentive. The pool was a significant highlight, and I enjoyed the spa facilities. The hotel exceeded my expectations.

0 Helpful

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